Refund Policy

Last updated: 19 October 2026

We offer a 30-day money-back guarantee on SquadBase subscriptions sold by Goals for Growth Ltd. If you're not happy, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. Visit paddle.net to find your order and request a refund, or email us at support@squadbase.org.

Cancelling

You can cancel a monthly or season subscription at any time. Your team stays live until the end of the period you've paid for. This does not affect your statutory rights.